Privacy Policy
Effective Date: January 15, 2025
At ConciergeX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app to log dining experiences, post reviews, and organise restaurants you've visited.
Information We Collect
We may collect the following data when you use ConciergeX:
Restaurant Activity
Restaurants you log, ratings you submit (e.g., food, service, ambiance), and reviews you write.
Photos
Images you upload as part of your restaurant experiences.
Dietary Preferences
Used to personalize your restaurant recommendations.
Device & Usage Data
Includes device model, operating system, and crash reports for improving app performance.
Camera Access
We request camera permission to allow you to take photos directly within the app for your profile picture and restaurant experiences. Camera access is only used when you explicitly choose to take a photo - we never access your camera in the background or without your direct action.
Publicly Shared Content
ConciergeX is a restaurant discovery platform that allows users to share their dining experiences. Please note:
Reviews and photos you submit are publicly visible to other users.
Your first name or username may appear alongside public content.
You have full control over what you choose to share.
How We Use Your Data
We use your information to:
Help you track and organise your dining experiences
Provide personalized recommendations
Improve functionality, fix bugs, and enhance performance
🛡️ We do not sell your data to third parties.
Camera Permission Details
📷 Camera Access
ConciergeX requests access to your device's camera for the following purposes:
Take or update your profile picture directly within the app
Capture photos of your dining experiences to share with other users
Enhance your restaurant reviews with visual content
🔒 Privacy Protection: Photos are only taken when you explicitly choose to use the camera feature. We never access your camera without your direct action or in the background. All photo processing occurs on your device before any upload.
Data Sharing
Content you choose to share (e.g., reviews, photos) is visible to others in the app.
Private information such as your email or preferences is never shared externally, except when legally required or necessary for core services (e.g., secure data storage).
Account & Data Deletion
You can:
Delete your account at any time directly within the app
Edit or delete any content you've shared
⚡ Instant Deletion: Upon account deletion, all data associated with your account will be permanently removed from our systems instantly.
Security
🔐 We use industry-standard security practices, including encrypted transmission and secure data storage, to protect your personal information. Photos are stored securely with encryption and access controls.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
💬 Get in touch with us
hello@conciergex.com